CRM Log History

Retrieve CRM records linked to Showpad activities. When users log Shared Space or Share activities to their CRM, you can fetch the associated CRM records (accounts, contacts, opportunities, leads) for reporting or custom integrations.

What you'll learn

• How to retrieve CRM records for a Shared Space
• How to retrieve CRM records for a Share

TL;DR

• Shared Space records? Use GET /crm/shared-space-records/{sharedSpaceId}
• Share records? Use GET /crm/share-records/{shareId}

When to use the API

Custom Reporting	Showpad Apps	Data Sync
Pull CRM data into custom dashboards or reports.	Display CRM context within Showpad Apps.	Keep external systems updated with CRM associations.

Prerequisites

• Plan: Ultimate | Advanced or Expert
• Permissions: Administrator access to Showpad's Admin App
• Authentication: Valid OAuth 2.0 access token (learn more)
• Config: A CRM instance integrated with Showpad

Base Endpoint

https://{{subdomain}}.api.showpad.com/v4

Shared Space Records

Retrieve CRM records associated with a Shared Space:

Method	Endpoint	Description
GET	/crm/shared-space-records/{sharedSpaceId}	Returns a list of CRM records that are associated with a Shared Space identifier.

Example

cURL

curl "https://{{subdomain}}.api.showpad.com/v4/crm/shared-space-records/1478963215987532" \
  -H "Authorization: Bearer {access_token}"

JavaScript

const response = await fetch('https://{{subdomain}}.api.showpad.com/v4/crm/shared-space-records/1478963215987532', {
  headers: { Authorization: 'Bearer {access_token}' },
});
const records = await response.json();

Python

import requests

response = requests.get(
    'https://{{subdomain}}.api.showpad.com/v4/crm/shared-space-records/1478963215987532',
    headers={'Authorization': 'Bearer {access_token}'}
)
records = response.json()

Example Response

[
  {
    "type": "Account",
    "id": "0015f000003rb46AAA",
    "name": "Point",
    "url": "https://customer-org.my.salesforce.com/0015f000003rb46AAA"
  },
  {
    "type": "Opportunity",
    "id": "0065f000002wrs4AAA",
    "name": "Point SLA",
    "url": "https://customer-org.my.salesforce.com/0065f000002wrs4AAA",
    "accountId": "0015f000003rb46AAA"
  },
  {
    "type": "Contact",
    "id": "0035f0000034KVdAAM",
    "name": "Edna Ipsum",
    "url": "https://customer-org.my.salesforce.com/0035f0000034KVdAAM",
    "accountId": "0015f000003rb46AAA"
  }
]

tip

Get the Shared Space ID from webhook payloads or the Shared Spaces API.

Share Records

Retrieve CRM records associated with a Share:

Method	Endpoint	Description
GET	/crm/share-records/{shareId}	Returns a list of CRM records that are associated with a Share identifier.

Example

cURL

curl "https://{{subdomain}}.api.showpad.com/v4/crm/share-records/12356897654" \
  -H "Authorization: Bearer {access_token}"

JavaScript

const response = await fetch('https://{{subdomain}}.api.showpad.com/v4/crm/share-records/12356897654', {
  headers: { Authorization: 'Bearer {access_token}' },
});
const records = await response.json();

Python

import requests

response = requests.get(
    'https://{{subdomain}}.api.showpad.com/v4/crm/share-records/12356897654',
    headers={'Authorization': 'Bearer {access_token}'}
)
records = response.json()

Example Response

[
  {
    "type": "Account",
    "id": "0015f000003rb46AAA",
    "name": "Point",
    "url": "https://customer-org.my.salesforce.com/0015f000003rb46AAA"
  },
  {
    "type": "Contact",
    "id": "0035f000002hHKiAAM",
    "name": "Paul Ipsum",
    "url": "https://customer-org.my.salesforce.com/0035f000002hHKiAAM",
    "accountId": "0015f000003rb46AAA"
  }
]

tip

Get the Share ID from webhook payloads or the Shares API.

Next steps

• CRM Integration Overview - Configure your CRM connection with Showpad
• Webhooks - Subscribe to Share and Shared Space events